Returns & Exchanges

We want you to love your Emma Pills pieces, which is why we offer a 14-day return window for all unworn jewelry in its original packaging. Please note that for hygiene reasons, earrings are final sale and cannot be returned unless faulty.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place your jewelry in its original Emma Pills pouch and box to ensure it stays protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.